Frequently Asked Questions (FAQ)


What is home care?

Homecare refers to professional caregiving services provided in the comfort of an individual's home. It encompasses a range of assistance, including personal care, companionship, medication management, and specialized care for individuals with specific conditions or disabilities.


What services are offered by a home care business?

A home care business can provide a range of services including personal care, companionship, homemaking, transportation, and medication management. The services offered typically depend on the client's needs and preferences.


Why should I choose home care for my loved one?

Homecare offers several benefits, such as allowing your loved one to remain in a familiar and comfortable environment, promoting independence, personalized one-on-one care, and flexibility in scheduling and services. Homecare also provides peace of mind to family members knowing that their loved ones are receiving professional care.


What are the benefits of home care?

The benefits of home care include personalized care, the ability to stay in one's own home, increased comfort and independence, reduced risk of infections, improved quality of life, and peace of mind for family members.


How do I know if home care is right for me or my loved one?

The decision to seek home care services depends on several factors such as the client's medical conditions, care needs, and preferences. It is best to consult with a healthcare professional or care manager who can assess the client's situation and recommend appropriate care options.


Can I choose to have a family member take care of my loved one?

At FirstChoice Home Care Agency, we understand the importance of involving family members in the caregiving process. We respect your preferences and are flexible in accommodating your choices. You have the option to either have a family member serve as the primary caregiver or elect to have one of our experienced and compassionate caregivers provide professional care. We are here to support your decisions and work collaboratively to ensure the well-being and comfort of your loved one.


How much does home care cost?

The cost of home care varies depending on several factors such as the type and frequency of services needed, location, and the qualifications of the caregiver. Home care businesses typically offer a customized care plan and pricing quote based on the client's needs.


How are your services priced?

Our pricing structure is based on the specific services required and the level of care needed. We offer competitive rates, and our team will provide a detailed explanation of the costs during the initial consultation. We also offer information on insurance coverage, payment options, and any available financial assistance programs.


Are home care services covered by insurance?

Most home care services are covered by insurance such as Medicare, Medicaid, or private insurance plans. It is recommended to check with the insurance provider to determine coverage options. 


How can I get started with your services?

To get started, simply reach out to us via phone, email, or fill out the contact form, and our friendly team will guide you through the process. We will schedule an initial consultation to discuss your loved one's needs, answer any additional questions, and create a personalized care plan.


How can I contact you for more information or to schedule a consultation?

You can reach us by calling 267-768-8511 or emailing [email protected]. Alternatively, you can fill out the contact form on our website, and our team will respond to your inquiry promptly. We are here to address your questions, provide additional information, and assist you in arranging a consultation.